Glossary

Your go-to resource for acronyms, jargons, terminology, and useful words for product and customer experience teams.

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Quality Score

What is Quality Score?

Quality Score is Google’s metric used to measure the quality and relevancy of both your keywords and PPC ads. It’s a determining factor in your cost per click (CPC) and multiplied by your maximum bid to calculate your ad rank during the ad auction process. Your Quality Score is influenced by the following factors:

  • Your click-through rate (CTR).
  • The relevance of each keyword to its specific ad group.
  • Landing page quality and relevancy.
  • The relevancy of your ad text about the user’s search query.
  • Your historical Google Ads account performance.

The Quality Score is comprised of several different factors, with click-through rate being the most important one. When a higher number of people who see your ad click on it, Google sees this as a positive indication that your ads are relevant and useful to users. As a result, Google provides benefits such as higher ad rankings and lower costs.

What are the benefits of a Quality score?


The benefits of improving your Google Quality Score are numerous, and we know from analyzing thousands of PPC accounts that Quality Score has a direct correlation to your success in Google Ads. By optimizing your Quality Scores, you’ll be setting yourself up for a higher return on investment (ROI). That’s because higher Quality Scores correlate with a lower cost per conversion! Cost per conversion is different from cost per click. It’s not how much you pay for each click, but how much you pay when someone takes the action you want them to take, whether that’s signing up for a free trial or making a product purchase.


So, not only will improving your Quality Score save you money in the long run, but it will also lead to more conversions and better ROI. Why wouldn’t you want to optimize for Quality Score?

How can I increase my google ads quality score?

There are a few key ways to increase your Google Ads quality score:

-Use relevant and targeted keywords
-Create compelling and relevant ad copy
-Structure your ads and campaigns for maximum efficacy
-Monitor and optimize your campaigns regularly

By following these guidelines, you can ensure that your Google Ads campaigns are optimized for a maximum quality score – and thus, maximum ROI.

How can we measure quality scores?


Quality Score is Google’s way of measuring how relevant your ads, keywords, and landing pages are to a person who sees your ad. A high-Quality Score means that your ad is more relevant, and you’re more likely to get lower prices and better ad positions as a result. A low-Quality Score can result from having keywords that don’t match up well with your ads and landing pages. For example, if you have a keyword like “running shoes” in an ad group with an ad about “sneakers,” or if you have a landing page about running but your ad is about cycling, that can lead to a low-Quality Score. You can improve your Quality Score by making sure that your keywords, ads, and landing pages are all relevant to each other.