Accelerate your Product usage

Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately.

You can’t afford to do that anymore. Not in this economy or otherwise.

Trusted by over 5.4K businesses.

Unlock the value of your product faster for your users and employees.

Get new users up to speed with personalized onboarding tours and checklists from inside your product itself – while guiding them to value faster. Faqprime Personalized User Onboarding
Intelligently & proactively resolve common questions with personalized FAQs and smart search capabilities inside your product. Facilitate actions with segmentation and breadth of automations & integrations. Faqprime-contextual-self-help_helpbot

Increase feature adoption, event sign-ups, and more. Create in-app walkthroughs, changelog, notifications, and prompts to introduce users to new product features.

Send in-app surveys, feedback, and NPS to your users when they’re actively using the product and gather valuable insights. Use the results to deliver a better product experience.
Deliver personalized product education at scale. Comes integrated with YouTube, Vimeo, Loom, Vidyard, daily motion, and Amazon S3. Supports PDF and Docs too.
Announce your latest product releases, new features, improvements, news, and more. No developer resources are required.
Launch a beautifully designed, SEO-ready knowledge base to match your brand. Use your own custom domain. Comes with a free SSL.

Faqprime HelpOS gives you wings

Great experiences lead to even greater results.

Double your Product Usage

2X

increase in user activation

21%

increase in user retention rate

80%

reduction in support workload

Make every user count

With Faqprime, you get everything you need to build, and launch your product activation flow. No developer required.

Segmentation & Targeting

Target the right customer with the right help at the right time based on:

  • User role
  • User cohorts
  • Action taken
  • Events
  • Metric
  • Language
  • Geography
  • Page URL
Faqprime-Segmentation-targeting
Faqprime-offers-on-brand-experiences

Make it look and feel like your brand

Build beautiful experiences to match your brand. Simple to get started.

  • Use your custom CSS
  • Use your own fonts
  • Upload your logo
  • Use your own domain

Integrates with your tech stack

Connect your tech stack to send data into Faqprime or push data out of Faqprime.

  • Analytics
  • Scheduling
  • Forms
  • Zapier
  • Videos
  • Helpdesk
  • Live chat
Faqprime-connect-your-tech-stack

Ready to give wings to your Product?

Let our experts help you help your users

Get Insights, Templates, Toolkits & Playbooks

Join over 10K product-first thinkers who love our newsletter!