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Let your product be the rockstar with self-serve HelpOS

Faqprime HelpOS has everything you need to elevate your Product Experience – knowledge base, self-service, in-app contextual support, user onboarding, , announcements, training, feedback & more delivered as a single application.

Tour the Product

Trusted by over 5.4K businesses.

Unlock the value of your product faster for your users and employees.

Personalized User Onboarding

Get new users up to speed with personalized onboarding tours and checklists from inside your product itself – while guiding them to value faster.

Faqprime Personalized User Onboarding

In-app contextual help

Intelligently & proactively resolve common questions with personalized FAQs and smart search capabilities inside your product. Facilitate actions with segmentation and breadth of automations & integrations.

Faqprime-contextual-self-help_helpbot

Pop-ups

Increase feature adoption, event sign-ups, and more. Create in-app walkthroughs, changelog, notifications, and prompts to introduce users to new product features.

NPS, Surveys & Feedback

Send in-app surveys, feedback, and NPS to your users when they’re actively using the product and gather valuable insights. Use the results to deliver a better product experience.

Academy

Deliver personalized product education at scale. Comes integrated with YouTube, Vimeo, Loom, Vidyard, daily motion, and Amazon S3. Supports PDF and Docs too.

What's New

Announce your latest product releases, new features, improvements, news, and more. No developer resources are required.

Knowledge Base

Launch a beautifully designed, SEO-ready knowledge base to match your brand. Use your own custom domain. Comes with a free SSL.

Great experiences lead to even greater results.

Faqprime HelpOS gives you wings

2X

increase in user activation

21%

increase in user retention rate

80%

reduction in support workload

Built for endless uses. Across your software.

Product tour

Faqprime-onboarding-Checklist-tasklist-try-me

In-Product messages

Faqprime product training LMS

Faqprime-beacons-hotspot-native-demo

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Segmentation & Targeting

Target the right customer with the right help at the right time based on:

User role
User cohorts
Action taken
Events
Metric
Language
Geography
Page URL

Make it look and feel like your brand

Build beautiful experiences to match your brand. Simple to get started.

Use your custom CSS
Use your own fonts
Upload your logo
Use your own domain

Integrates with your tech stack

Connect your tech stack to send data into Faqprime or push data out of Faqprime.

Analytics
Scheduling
Forms
Zapier
Videos
Helpdesk
Live chat

Ready to give wings to your Product?

Let our experts help you help your users

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