Glossary

Your go-to resource for acronyms, jargons, terminology, and useful words for product and customer experience teams.

Contents

Digital adoption platform

A DAP is a no code platform to facilitate digital adoption of other softwares, apps and websites. It helps users to easily learn and master key tasks in new technology, and get contextual information. It ensures that users don’t overlook vital features and reach their AHA moment.

Why is a digital adoption platform important?

Organizations must create a digital adoption strategy because it enables users to know and master their application stack.

Eliminates the need to remember every step to accomplish a task. 

Enables organizations to use any application to its fullest.