Your go-to resource for acronyms, jargons, terminology, and useful words for product and customer experience teams.


Artificial Intelligence

What is artificial intelligence (AI)?

Artificial Intelligence (AI) is the branch of computer science that focuses on creating systems capable of performing tasks that require human intelligence. This includes learning, reasoning, problem-solving, perception, and language understanding.

Why is AI important?

AI is important because it enhances the efficiency and capabilities of various industries by automating processes, analyzing vast amounts of data, improving decision-making, and enabling new technologies like autonomous vehicles and personalized medicine.

What are the main types of AI?

  • The main types of AI are Narrow AI (or Weak AI), which is designed for a specific task, and General AI (or Strong AI), which can perform any intellectual task that a human can do. Currently, most AI systems are Narrow AI.

How does machine learning relate to AI?

Machine learning is a subset of AI that involves the development of algorithms that allow computers to learn from and make predictions or decisions based on data. It is one of the primary methods through which AI is achieved.

What is the difference between AI and machine learning?

AI is the broader concept of machines being able to carry out tasks in a smart way, while machine learning is a specific approach to achieving AI, which involves training algorithms on data to learn and make decisions.

What are some common applications of AI?

Common applications of AI include virtual assistants (like Siri and Alexa), recommendation systems (used by Netflix and Amazon), autonomous vehicles, medical diagnosis, fraud detection, natural language processing (NLP), and image and speech recognition.

How does AI impact the job market?

AI impacts the job market by automating repetitive tasks, which can lead to job displacement in certain sectors. However, it also creates new job opportunities in AI development, data analysis, and other tech-related fields, and enhances productivity in various industries.

What are the ethical considerations of AI?

Ethical considerations of AI include issues related to privacy, security, bias, transparency, and the impact on employment. Ensuring that AI systems are designed and used responsibly is crucial to addressing these concerns.

What is deep learning?

Deep learning is a subset of machine learning that uses neural networks with many layers (hence “deep”) to analyze various factors of data. It is particularly effective in tasks like image and speech recognition.

How do AI algorithms work?

AI algorithms work by processing data and using mathematical models to make predictions or decisions. These algorithms can learn from data through training, which involves adjusting their parameters to improve performance on specific tasks.

What are the challenges in developing AI?

Challenges in developing AI include data quality and availability, computational power, algorithmic complexity, ethical and regulatory issues, and ensuring fairness and transparency in AI systems.

How is AI used in healthcare?

In healthcare, AI is used for tasks such as diagnosing diseases, personalizing treatment plans, analyzing medical images, predicting patient outcomes, and managing healthcare records.

What is an AI chatbot?

An AI chatbot is a software application that uses AI to simulate human conversation. Chatbots can understand and respond to user inputs, and are commonly used in customer service, virtual assistants, and online support.

What is the future of AI?

The future of AI includes advancements in areas like autonomous systems, personalized AI, improved natural language understanding, enhanced problem-solving abilities, and broader adoption across industries. The development of General AI, which can perform any intellectual task that a human can, remains a long-term goal.