My product tour is not showing up. How do I fix it?

Troubleshooting issues with Faqprime’s product tours.


If your product tour is not showing up, there could be several reasons for this.

Here are some steps you can take to troubleshoot:

  1. Check Your Settings: Make sure the tour's trigger conditions are set correctly.
  2. Clear Cache: Sometimes, your browser cache might cause issues. Try clearing your cache and reloading the page.
  3. Disable Ad Blockers: Ad blockers or other browser extensions can sometimes interfere with the product tour. Try disabling them to see if that resolves the issue.
  4. Contact Support: If you’re still having trouble, reach out to us. We will help you diagnose and resolve the issue.
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