How to Get Vanity Knowledge Base URL (unsecure) as subdomain of my website?

Suppose your knowledge base URL is and you want it to be known as (unsecure). Just visit your DNS record i.e. your domain providers such as or or something similar and create a CNAME record pointing to here is full instruction set -

  1. Login to your Domain Control Panel

  2. Go to the section which says DNS or Name Servers

  3. Create a new CNAME record with name/host/alias as your custom support URL pointing to value <example>

    TTL: Enter a Time To Live between 30 minutes to 1 hour, or leave this field in its default settings

  4. Save changes to your DNS records.​

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