How can a product tour benefit my website?

Understand the purpose and benefits of using a product tour widget

1Answer

There are several benefits to using product tours to onboard (self-activation) and engage users with your product, including:

  1. Improved user engagement - Product tours provide an interactive way to onboard users and showcase the key features of your product, which can increase user engagement and encourage them to use your product more frequently.

  2. Reduced churn - By providing users with a clear understanding of your product's features and functionality, product tours can help reduce churn by improving the user experience and increasing user retention.

  3. Increased user satisfaction - By guiding users through your product and providing helpful tips and guidance, product tours can help users feel more confident and satisfied with their product experience.

  4. Improved product adoption - By highlighting the key features and benefits of your product, product tours can encourage users to adopt new features and functionalities they may not have otherwise discovered.

  5. Reduced customer support inquiries - By providing users with clear guidance and support through product tours, you may be able to reduce the number of customer support inquiries, as users will have a better understanding of how to use your product.

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