What benefits does live chat offer in addition to the self-service capabilities of the helpbot widget?

Added benefits of the Live chat feature on Helpbot widget.


The Helpbot widget in Faqprime is your main tool for providing automated, 24/7 customer support. It can answer common questions and guide users, enhancing their experience. If a user’s query goes beyond the Helpbot’s knowledge, that’s where live chat comes in. It allows your support team to step in and provide that extra level of personalized support when needed.

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