How to create a Flat help center popup?


How to make a pop-up that contains a question and answer from your knowledge base:

  1. Find the Popup manager from the right navigation menu
  2. Select Circular Image - 1 for a circular Image popup
  3. Copy the template to the Campaign manager
  4. Set your Campaign nameTrigger timeRecurrence, and Segmentation list
  5. You can also set the Frequencydevice type, and location of the popup in the first step.
  6. In the second step, enter the Question ID that you want to display
  7. Set the Iframe height and width.
  8. On the last step, set where this popup should be displayed and make it active.
  9. If you want to use the API for this popup, find the key at the bottom of the last page.
  10. Done!


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