{"id":4659,"date":"2022-06-08T08:59:55","date_gmt":"2022-06-08T08:59:55","guid":{"rendered":"\/en\/?p=4659"},"modified":"2022-06-10T12:27:02","modified_gmt":"2022-06-10T12:27:02","slug":"customer-experience","status":"publish","type":"post","link":"\/en\/customer-experience\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"\n<p>Customer experience (CX) is the impression a user has when they experience your brand. All the interaction that a user does on your product contributes to their experience. Customer feedback forms the core of strategy and decision making and they continuously iterate their CX practices to meet customer demand.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer experience (CX) is the impression a user has when they experience your brand. All the interaction that a user does on your product contributes to their experience. Customer feedback forms the core of strategy and decision making and they continuously iterate their CX practices to meet customer demand.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[68],"class_list":["post-4659","post","type-post","status-publish","format-standard","hentry","category-glossary","tag-c","entry"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/posts\/4659"}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=4659"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/posts\/4659\/revisions"}],"predecessor-version":[{"id":4660,"href":"\/en\/wp-json\/wp\/v2\/posts\/4659\/revisions\/4660"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=4659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/categories?post=4659"},{"taxonomy":"post_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/tags?post=4659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}