{"id":11284,"date":"2022-10-11T09:13:58","date_gmt":"2022-10-11T09:13:58","guid":{"rendered":"\/en\/?p=11284"},"modified":"2022-10-11T14:58:03","modified_gmt":"2022-10-11T14:58:03","slug":"user-onboarding-examples-to-inspire-your-own-saas-product-onbarding","status":"publish","type":"post","link":"\/en\/user-onboarding-examples-to-inspire-your-own-saas-product-onbarding\/","title":{"rendered":"3 user onboarding examples to inspire your own product tours"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"3985\" height=\"2988\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/gilles-roux-DSuQmFV3SD0-unsplash.jpg\" alt=\"\" class=\"wp-image-11285\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is user onboarding?<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Onboarding is the process of orienting and adapting new users to a product or service. This could be a mobile application, desktop software, a website, or even a new job. The term onboarding was first used by software development firms to describe the process of bringing a new developer up to speed. But onboarding is relevant to all products, not just software. How are you going to ensure that people continue to use your product after they sign up? This is where user onboarding comes in.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Onboarding is critical for setting new users up for success with your product or service. A great onboarding experience will help new users understand the product or service and how to use it, while a poor onboarding experience can cause frustration and confusion.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>That&#8217;s why it&#8217;s so important to get onboarding right! Here are some tips and tricks for creating an awesome onboarding experience:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>1. <strong>Make it personal:<\/strong> Address new users by name and make the experience feel tailored to them.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2.<strong> Keep it simple:<\/strong> Don&#8217;t try to cram too much information into the onboarding process. Keep things short and sweet so that users can easily digest the information.<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The best onboarding flows are those that provide a seamless and intuitive experience for users. There are a few key elements that all great onboarding flows share.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Firstly, they provide a clear and concise introduction to the product. They explain what the product does and how it can benefit the user. Secondly, they guide the user through the key features of the product. They highlight the most important aspects of the product and show the user how to use them. Finally, they offer a smooth and easy way for the user to get started with the product.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you&#8217;re looking for some inspiration on how to improve your onboarding flows, check out these examples from three top companies. From product tours to helpful tips and tricks, these companies have thought of everything to help their users get started.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Here are a few examples of great onboarding flows on website builders from three top companies:<\/strong><\/h2>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"5184\" height=\"3456\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/alvaro-reyes-qWwpHwip31M-unsplash.jpg\" alt=\"\" class=\"wp-image-11287\"\/><\/figure>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1<\/strong>. <strong>The onboarding flow on Webflow:<\/strong> <\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1920\" height=\"950\" data-id=\"11288\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Landing-page-2.jpg\" alt=\"\" class=\"wp-image-11288\"\/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-2 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"950\" data-id=\"11290\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/get-started-1.jpg\" alt=\"\" class=\"wp-image-11290\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"950\" data-id=\"11293\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Check-breakepoint-1.jpg\" alt=\"\" class=\"wp-image-11293\"\/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Onboarding is crucial to the success of any Website builder. It&#8217;s the first impression users have of the product, and it sets the tone for the rest of their product experience.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>By following these best practices, you&#8217;ll be able to create a seamless and enjoyable experience for your users that will lead to more conversions and happier customers.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Webflow&#8217;s onboarding flow is designed to help users get started with using the platform quickly and easily. By following the steps in the onboarding flow, you&#8217;ll be able to learn the basics of using Webflow and start creating the designs in no time.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>1.<strong> Create an account:<\/strong> Enter your email address and create a password.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2. <strong>Verify your email:<\/strong> We&#8217;ll send you a verification email. Just click the link to verify your account.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>3. <strong>Choose a plan:<\/strong> Choose the plan that&#8217;s right for you. We have free and paid plans available.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4. Click the &#8220;<strong>Get Started<\/strong>&#8221; button in the top left corner to begin the product tour.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>5. That&#8217;s it! You&#8217;re ready to start using web flow.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"950\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Congrats-1.jpg\" alt=\"\" class=\"wp-image-11294\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you&#8217;re new to the site, hit the &#8220;Get Started&#8221; button in the top left corner to begin the product tour. This will give you a quick overview of how the site works and what users can do with it. After the tour, you&#8217;ll be able to start using the site to its full potential.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. The onboarding flow on WIX<\/strong>.<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Wix is a popular website builder that allows users to create custom websites with drag-and-drop tools. New users are prompted to choose a template, add content, and then publish their website. The entire process can be completed in just a few minutes. After creating a website, users can then use Wix&#8217;s marketing and SEO tools to promote their site and attract visitors.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"990\" data-id=\"11302\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Onboarding-page-on-Wix.jpg\" alt=\"\" class=\"wp-image-11302\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"990\" data-id=\"11301\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Sign-up-page-on-Wix.jpg\" alt=\"\" class=\"wp-image-11301\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"990\" data-id=\"11300\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Get-started-page.jpg\" alt=\"\" class=\"wp-image-11300\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"990\" data-id=\"11299\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Dashboard-.jpg\" alt=\"\" class=\"wp-image-11299\"\/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The onboarding\/signup flow on Wix is simple and easy to follow. You just need to provide your email address and password to get started. Once users are signed in, user can start creating a website. The onboarding process is straightforward and takes just a few minutes to complete.<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. The onboarding flow on Squarespace<\/strong><\/h3>\n\n\n\n<p>Squarespace is an all-in-one platform that helps you create a beautiful website, blog, or online store. With Squarespace, you can start with a blank slate or choose from a variety of templates and designs to create a unique website that reflects your brand. You can also sell products, manage shipping and inventory, and accept payments directly through your website. Plus, Squarespace provides 24\/7 customer support so you can always get help when you need it.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"980\" data-id=\"11295\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Onboarding-page-6.jpg\" alt=\"\" class=\"wp-image-11295\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"980\" data-id=\"11296\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Get-started-2.jpg\" alt=\"\" class=\"wp-image-11296\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"980\" data-id=\"11297\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Goals-for-building-site-1.jpg\" alt=\"\" class=\"wp-image-11297\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"980\" data-id=\"11298\" src=\"https:\/\/pages.faqprime.com\/wp-content\/uploads\/2022\/10\/Landing-page-3.jpg\" alt=\"\" class=\"wp-image-11298\"\/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The signup and onboarding flow on Squarespace is designed to be easy for new users. After creating an account, you&#8217;ll be prompted to choose a template for your site. You can then start adding content to your pages and customizing the look and feel of your site. Once you&#8217;re happy with your site, you can publish it for the world to see.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The onboarding process is key to ensuring that new users have a positive experience with your product from the start. A product tour is an effective way to introduce new users to your product&#8217;s capabilities and help them get the most out of it.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>We hope you enjoyed our article about examples of onboarding flows. Now that you&#8217;ve seen these examples of onboarding flows and product tours of website builders like Webflow, Wix &amp; Squarespace. With this knowledge, we know that you can provide the best help to your customers. <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>So, what are you waiting for? Give wings to your product Now!  <a href=\"https:\/\/www.faqprime.com\/en\/pricing\" data-type=\"URL\" data-id=\"https:\/\/www.faqprime.com\/en\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">Contact us<\/a> to get a demo. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stuck on how to reveal the value of your product to a new user quickly or risk losing their attention entirely? We&#8217;re here to help with inspiration and examples. (copy-paste-win)<\/p>\n","protected":false},"author":1,"featured_media":11334,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[236,42,237,238,226,225,64,205],"class_list":["post-11284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-blog","tag-onboarding","tag-product-tour","tag-sign-up-flow","tag-squarespace","tag-webflow","tag-website-builder","tag-wix","entry"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/posts\/11284"}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=11284"}],"version-history":[{"count":10,"href":"\/en\/wp-json\/wp\/v2\/posts\/11284\/revisions"}],"predecessor-version":[{"id":11361,"href":"\/en\/wp-json\/wp\/v2\/posts\/11284\/revisions\/11361"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/media\/11334"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=11284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/categories?post=11284"},{"taxonomy":"post_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/tags?post=11284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}