This is your product

You love it, but improving its adoption and retention makes your head hurt. There’s too much to do and never enough time!

When it was just you and your early users

You were personally helping them onboard at every touchpoint.

Over time, more and more users joined

And you’d deployed more bandwidth to help your users onboard and provide human support.

But it started to get a little crazy

The onboarding process has gone slow ⏱. User retention has dipped, support tickets have spiked.

Until you found something magical

FAQPRIME: The ‘Help OS’ that unifies every aspect of the customer journey, from onboarding to engagement to support – when your team and customer inquiry volume is growing faster than you can keep up.