This is your product
You love it, but improving its adoption and retention makes your head hurt. There’s too much to do and never enough time!
When it was just you and your early users
You were personally helping them onboard at every touchpoint.
Over time, more and more users joined
And you’d deployed more bandwidth to help your users onboard and provide human support.
But it started to get a little crazy
The onboarding process has gone slow ⏱. User retention has dipped, support tickets have spiked.
Until you found something magical
FAQPRIME: The ‘Help OS’ that unifies every aspect of the customer journey, from onboarding to engagement to support – when your team and customer inquiry volume is growing faster than you can keep up.